Welfare and organizational well-being

smart working

Favoring the self-fulfillment of those who work and study at Politecnico through the promotion of physical, psychological and social well-being.

Fundamental to improving corporate welfare are care and attention to the people who make up the Athenaeum.
On the one hand, welfare services, on the other hand, the well-being of an organizational life that concerns the relationship between the person, the work and the organization as a whole.Feeling comfortable at the workplace today is essential: the well-being of an organizational life involves the relationship between the individual, the working activities and the organization as a whole. It is a relationship that includes both positive and negative aspects, which can affect people's well-being at work.
In order to create a real quality working life, Politecnico di Torino uses two main tools: the Survey on Organizational Well-being, coming in 2021 to its third edition and carried out with the scientific contribution of Departimento di Psicologia dell'Università di Torino, and the Counselling Service which offers free psychological support to all students and university staff.

With a view to well-being, also the buddy program and smart working have been activated.
Buddy program is a project, in its fourth edition, that involves scholarship students who carry out mentoring and support activities for “freshmen” as detailed here.

Smart working is a working option characterized by the absence of time or spatial constraints that helps workers reconcile life and work, at the same time, encourage the growth of its productivity. Politecnico di Torino was a pioneer in using this form of work organization among its employees, capturing, before the health emergency, a percentage between 15 and 20% of the technical and administrative staff members.


The Survey on the quality of organizational life has the aim of providing a frame of the organizational well-being of Politecnico through the analysis of the data, which are collected through a specific questionnaire, by the team of the Department of Psychology of the University of Turin. The questionnaire is submitted through an IT platform, which guarantees respect for privacy and the collection of data in aggregate form.

At its third edition in 2021, it is a survey activity aimed at collecting the perceptions of those who work and study at Politecnico di Torino on a combination of factors that define the quality of organizational life. The goal is identifying all elements that can affect the level of well-being of the people who work and study at Politecnico, by influencing it positively or negatively.

To access the Survey area reserved for you, please log in by clicking on the link below.

Counselling service

The Counselling service (Spazio di ascolto) is a service for the student community and staff of the Politecnico, directed at people experiencing psychological distress.

For the student community, it can be about issues in dealing with certain situations in their university experience, such as anxiety, lack of motivation, relational discomfort, difficulties in concentrating or organising time and study.

As far as TAB, teaching, research and fellowship staff are concerned, it can be a matter of becoming aware of and understanding their own emotional experiences regarding to the execution of their work and the inconveniences that may arise from it, and see possible solutions.

Listening, counselling and support are offered in complete confidentiality by staff with an extensive experience in psychology, thanks to the availability of the Department of Psychology of the University of Turin, which collaborates with the Politecnico in providing such a service.

Remote sessions are also possible: in this case, you will need to be equipped with a microphone and web cam for the sessions.

Requests will be accepted on a first-come, first-served basis.


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What it is

A psychological consultation session in a non-clinical context, encouraging - in many cases for the first time - to seek help even on non-academic issues.

What it can do

An initial interview in order to analyse the request, further investigate the reasons for the counselling request and direct towards the most appropriate form of treatment relating to the request. The offer includes up to five individual sessions geared towards the support, the development of resources and the identification of difficulties and critical issues related to adapting to university life.

What it cannot do

It does not deal with issues relating to university orientation, emergency situations (112) or those requiring psychiatric treatment (Health Service).

Main situations for which one can request a session

All those situations that can be addressed through the activation of psychological resources and appropriate coping strategies such as:

  • issues related to studying and the learning process;
  • difficulties in managing stressful situations and emotional overload;
  • difficulties in interpersonal relations and integration issues;
  • relational and emotional problems (including difficulties related to the distance from one’s family);
  • motivational and self-esteem issues;
  • concerns related to one’s health and lifestyle

Who is it for?

The entire Politecnico community

Process and professional figures

The sessions made available (usually 5 at fortnight intervals) are held by psychologists who are qualified psychotherapy specialists from the Department of Psychology of the University of Turin.

To access the counselling service, you must fill in the form at this link, indicating your mobile phone number and your institutional university email. In the following days - based on requests, waiting times may be longer, but normally after a few days - applicants will receive a message on their mobile phone indicating the time and day of their first telephone interview session with a psychologist.

Following this first interview, the person will be assigned to a psychologist on the basis of their availability and the matters highlighted during the telephone interview. The cycle of 5 sessions is held online on Webex or Skype Other platforms may be used in agreement with the contacted psychologist. If you have any doubts and/or want to monitor the waiting times, you can write to: spazioascolto@unito.it.

It is always necessary to check that the data entered in the form are correct and to check messages and e-mails regularly: due to the large number of requests, it is not possible to call back several times and the scheduled appointment lapses 48 hours after sending the e-mail.


Service information and data

In this document (in Italian), you can read the data, updated to May 2023, which tell the story of the service and its progress in terms of the number of requests for the Counselling Service by type of applicant and by gender, the tool for the evaluation of outcomes and the actual evaluation of the service.


Passi@UniTo is a pilot project of Università di Torino, in which Politecnico di Torino participates. It aims to facilitate the presence and improve the process of academic insertion and local integration of international male and female students enrolled in the two universities, mainly from non-EU countries characterized by the use of educational, scholastic and social models that are culturally different from European ones.

Passi@PoliTo is a psychological counseling service that offers a space, in presence and remotely, for listening and understanding of practical difficulties and emotional issues that may arise during the course of studies and experience in Turin.

The service is free and bookable by appointment at passi@polito.it


Mental health couselling service

Concerning the prevention and treatment of mental health problems experienced by people studying at Politecnico, a mental health counselling service is available, thanks to a collaboration between the Università degli Studi di Torino Neuroscience Department and the Politecnico di Torino.  

The counselling service aimes to support off-site students who need continuity for therapeutic support for mental problems and/or need to begin a counselling pathway by a professional and possible follow-up care. 

The process to access the service involves the following steps:

 - firstly the person has to contact and be taken into care either by Spazio d’Ascolto (for Italian students) or by PASSI service (for foreign students); 

- the mental health professional in charge of the case, after an appropriate assessment, if deemed necessary, starts a hospitalization process to the University Department of the Azienda Ospedaliero-Universitaria San Luigi Gonzaga Hospital

 - the reference professional put the person on the patient waiting list and, on the basis of the advancement of the list itself, a consultation pathway may begin;  

 - diagnosis and treatment take place, depending on the needs assessed on a case-by-case basis, at the outpatient services, the inpatient wards or the emergency department of the Azienda Ospedaliero-Universitaria San Luigi Gonzaga Hospital;