Budget and Management Division

The Division deals with general secretarial processes, personnel management, document management It system, and the processing of files to be submitted to the University bodies. It provides administrative support to the RUPs and DECs in the purchasing procedures implemented by the Department.It monitors the Department's administration and accounting processes, purchases of goods and Services, budget planning, management and monitoring, acquisition processes, configuration and administrative management of fixed and mobile telephone services.It manages the computer assets/inventory, logistical support for the Department's activities, centralised management and monitoring of printing devices.

Domain Expert Budget and Procurement

Domain Expert
She supervises the Department's administration and accounting processes, in particular those related to the purchase of goods and services’ initial phase.She is in charge of the planning, management and monitoring of the Department's budget.

Domain Expert Service Desk

Domain Expert
He supervises user support processes (ITSM), in compliance with the ITIL methodology, by means of first-level Service Desk. He deals with the ticket management and tracking, incident resolution and collects requests, monitoring service levels and managing Pingdom probes for the control of the main online services. He drafts the reporting aimed at improving the quality of the IT Services provided and manages the Division on-call management.

IT Asset Management and Event Logistics Support Unit

Head of Unit

The Unit supervises the lifecycle of IT assets, the storage of assets and the relocation of workstations.For the Central Administration it manages printing devices and peripherals, IT consumables, individual media for flexible working.It manages the rented multifunctional printers for the administrative activities of all University's offices/departments/units.The Unit provides distance learning aids to academic departments. It supports Polito IT events and activities related to the health and safety at workplace.