Notices
Good Practice 2025: Invitation to participate in the Customer Satisfaction survey about Administration services
As in the previous edition, Politecnico di Torino promotes the Good Practice Project together with other 60 Italian Public Universities.
The project now celebrates its 21th edition and assesses the perceived effectiveness of the administrative services provided by users and constitutes an important tool both for the continuous improvement of the Administration's actions and for identifying priorities for intervention. It is an integral part of the performance evaluation system of administrative actions. Adopting a common GP metric among participating universities also allows us to compare ourselves with other participating universities for positioning analysis.
Joining this project allows our university to find valuable data; in particular, due to this reason your feedback and opinion as early stage researcher are particularly interesting considering also how you benefit from specific university services. Therefore, your contribution to this survey is really important to improve actions for the benefit of our university.
The questionnaire will be available until July 15 2025 through the individual link you have received by mail.
Please find attached a report on the most relevant results based on your contributions to the 2021-2024 Good Practice surveys.
Others result at this link: https://www.polito.it/en/polito/quality/improving-quality/good-practice
If you need any further details or clarifications about the project or the questionnaire, please refer to Area Strategia, Analisi, Reporting e Qualità - through: GoodPractice@polito.it
The project now celebrates its 21th edition and assesses the perceived effectiveness of the administrative services provided by users and constitutes an important tool both for the continuous improvement of the Administration's actions and for identifying priorities for intervention. It is an integral part of the performance evaluation system of administrative actions. Adopting a common GP metric among participating universities also allows us to compare ourselves with other participating universities for positioning analysis.
Joining this project allows our university to find valuable data; in particular, due to this reason your feedback and opinion as early stage researcher are particularly interesting considering also how you benefit from specific university services. Therefore, your contribution to this survey is really important to improve actions for the benefit of our university.
The questionnaire will be available until July 15 2025 through the individual link you have received by mail.
Please find attached a report on the most relevant results based on your contributions to the 2021-2024 Good Practice surveys.
Others result at this link: https://www.polito.it/en/polito/quality/improving-quality/good-practice
If you need any further details or clarifications about the project or the questionnaire, please refer to Area Strategia, Analisi, Reporting e Qualità - through: GoodPractice@polito.it