Francesco Provenzano

Docente esterno e/o collaboratore didattico
Department of Architecture and Design (DAD)


Research interests

Communication design
Cultural inclusion
Design methodology
Design research
Design tool
Digital creativity
Digital design
Digital system design test and verification
Human centered design
Interaction design
User experience
User experience design
User interface design


Francesco Provenzano is an Designer Director with more than 10 years of experience in the fields of Strategy, User Experience, User Interface, Service Design and Inclusive Design. During his professional career he has carried out projects for various industries: from finance & banking to healthcare, from automotive to culture and tourism. He is in charge of managing projects and activities of different levels of complexity and coordinates the work of multidisciplinary teams; he uses a user-centred approach to design valuable services and experiences. He teaches Human Digital Interaction and Design for e-commerce at Politecnico di Torino. The aim of his teaching and research activity is to combine a human-centred approach to solid methodologies such as Double Diamond and Design Thinking to respond to design challenges.


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Research topics

  • Communication Design
  • Design Thinking
  • Digital
  • Service Design
  • User Experience Design
  • User Interface Design
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ERC sectors

SH3_13 - Digital social research
SH3_12 - Digital social research
PE6_9 - Human computer interaction and interface, visualisation
PE8_10 - Industrial design (product design, ergonomics, man-machine interfaces, etc.)
SH5_4 - Visual and performing arts, film, design and architecture


Goal 1: No poverty
Goal 2: Zero hunger
Goal 3: Good health and well-being
Goal 4: Quality education
Goal 5: Gender equality
Goal 6: Clean water and sanitation
Goal 7: Affordable and clean energy
Goal 8: Decent work and economic growth
Goal 9: Industry, Innovation, and Infrastructure
Goal 10: Reduced inequalities
Goal 11: Sustainable cities and communities
Goal 12: Responsible consumption and production
Goal 13: Climate action
Goal 14: Life below water
Goal 15: Life on land
Goal 16: Peace, justice and strong institutions
Goal 17: Partnerships for the goals

Other research or teaching roles outside Politecnico

  • Professore a contratto, presso Fondazione ISTUD

Other titles

  • Francesco Provenzano è Direttore Scientifico e Host dei Design Dialogues Days dal 2020, un festival annuale che unisce studenti, professionisti e appassionati in attività come speech, talk, workshop e hackathon a tema Digital, Inclusive e Service Design. (2020-)


Collegi of the degree programmes


Master of Science

MostraNascondi A.A. passati

Bachelor of Science

MostraNascondi A.A. passati

Other activities and projects related to teaching

Francesco Provenzano, a lecturer in Human Digital Interaction and Design for Digital Retail at the Politecnico di Torino, broadens his educational commitment with the "User Experience for Inclusive Design" course at ISTUD Business School, focused on inclusive design, accessibility, and usability of digital products for all users.

Furthermore, he is the creator, Scientific Director, and host of the Design Dialogues Days, an annual festival celebrating innovation and creativity in digital design, now in its fifth edition. Through speeches, talks, workshops, and hackathons, the festival fosters learning and inspiration among students, professionals, and enthusiasts.

As an International Judge and Speaker expert in Inclusive Design, since 2018, Francesco has been participating in international competitions such as the CSS Design Awards, assessing excellence in the digital realm. He is also an active part of the ADI permanent observatory, where, alongside other members, he selects standout projects for the ADI Design Index, a cornerstone for the awarding of the prestigious Compasso d'Oro, thus recognising excellence in Italian and international design.


Other activities and projects related to research

Francesco Provenzano's research focuses on developing design solutions that are innovative, accessible, and deeply rooted in human needs. Through an approach that melds technology with creativity, he investigates how design can enhance user interaction and experience in digital contexts. His main areas of study include Design for All, Service Design, Design Thinking, User Experience, and User Interface.

Design for All and Accessibility
Francesco is dedicated to research in Design for All, aiming to make design more accessible and inclusive. His work centres on overcoming digital barriers, creating intuitive solutions usable by a wide demographic. He explores techniques to embed accessibility right from the initial design stages, ensuring every product or service is usable by all, regardless of their abilities.

Service Design and Design Thinking
In his research, Provenzano delves into Service Design and Design Thinking, exploring how these approaches can revolutionise user experience. He focuses on creating services that not only meet user needs but are also emotionally engaging. Applying Design Thinking principles, he seeks innovative solutions that enhance the interaction between users and services, making them more effective and fulfilling.

User Experience and User Interface
Provenzano's research in User Experience and User Interface aims to optimise the interaction between users and digital technology. He studies how user interfaces can be designed to be more intuitive and engaging, thus improving digital experience quality. His research focuses on analysing user behaviour and developing interfaces that effectively meet their needs and expectations.